Shipping policy
We’re committed to getting your order to you as quickly and safely as possible. Please read the following details about our shipping process.
1. Order Processing
All orders are processed within 24 business hours after purchase.
Once your order is processed, it will be safely packaged and shipped out promptly.
Order Cancellation:
If you wish to cancel your order, please contact us within 8 hours of placing it.
Once the order has been submitted to the shipping system, it can no longer be canceled.
2. Shipping Information & Logistics
Shipping Origin:
To ensure fast and reliable delivery, all orders are shipped from warehouses located within the United States.
Shipping Carriers:
We work with major U.S. carriers, including USPS, UPS, and FedEx, as well as other domestic logistics providers when appropriate.
Estimated Delivery Time:
Most orders are delivered within 3–5 business days after shipment.
Shipping Rates:
Free standard shipping is available on orders of $200 or more.
For orders under $200, a $9.99 standard shipping fee will apply.
Shipping rates are calculated based on the order total at checkout. Additional shipping charges may apply to certain oversized items, special delivery services, or other exceptional circumstances where applicable.
🔄 Note:
If you order a bundle or multiple items, they may arrive in separate packages.
Please allow a few extra days for all items to arrive.
If you haven't received all packages within 5 days, feel free to contact us.
3. Tracking Your Order
Once your order has shipped, you’ll receive a shipping confirmation email.
When the tracking number is available, you’ll receive another email with the tracking details.
Please allow up to 48 hours for the tracking information to update.
4. Order Not Received?
If you haven’t received your package within several days of receiving your shipping confirmation, please reach out to us with your Order Number, and we will assist you immediately.
📧 Official Purchase Customer Service Email: service@laukingdom.com